As everything is made by hand for you each piece may vary slightly. 

Orders are usually shipped with 2-3 weeks but if you would like it sooner please get in touch. 

We do not offer refunds, however if for some reason you are not completely satisfied with your purchase we will offer an exchange within 14 days of delivery,

the item must be returned in its original state. 

Unfortunatley we do not offer exchanges on earrings or special commissions 

Shipping costs are non refundable and exchange shipping costs are the responsibility of the customer.

Some adjustments or repairs may incur a small fee.

If you have any questions or concerns about a piece please email hdbjewellery@hotmail.co.uk